Data Protection Officer: DPO
Contact email: dpo@purple.ai
The venue you are visiting (“Venue”) is the controller and is responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this policy).
We have appointed a data protection officer (DPO). If you have any questions about this privacy policy, please contact them.
Purple WiFi Limited is a processor of your personal data, acting on the instructions of the Venue and Purple and the Venue have a contractual arrangement which governs the processing.
This policy (together with any end-user licence agreement provided on the splash page (EULA) and any additional terms of use incorporated by reference into the EULA, together our Terms of Use) applies to your use of the WiFi services (WiFi) accessed when you log in to the services on your mobile phone or WiFi-enabled device (Device).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. The Services are not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
We are committed to protecting your personal data and respecting your privacy.
Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data.
By using the WiFi, you consent to the processing of your personal data (including your device information, session details such as connection time and data usage, and (where applicable) any personal details you share as part of the log-in process, and (where applicable) your location data) as described in this Privacy Policy.
You may change your mind and withdraw consent (either by asking us to delete your data or unsubscribe you from marketing) at any time by contacting us at the above email address, but that will not affect the lawfulness of any processing carried out before you withdraw your consent.
You have the right to make a complaint at any time to the relevant local regulator (e.g. the Information Commissioner’s Office in the UK) as regards data protection issues.
We will keep this privacy policy under review. It may change and if it does, these changes will be displayed upon your next login and you will be deemed to have accepted the changes by continuing to use the WiFi.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services.
We may collect, use, store and transfer different kinds of personal data about you as follows:
We explain these categories of data below.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature.
We will collect and process the following data about you:
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
Where applicable:
Purpose/activity |
Type of data |
Lawful basis for processing |
To register you as a new Wifi user |
Identity Contact Device |
Your consent |
To manage our relationship with you including notifying you of changes to the WiFi Services |
Identity Contact Profile Marketing and Communications |
Your consent Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyse how customers use our products/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions) |
To enable you to participate in a prize draw, competition or complete a survey |
Identity Contact Device Profile Marketing and Communications |
Your consent Performance of a contract with you Necessary for our legitimate interests (to analyse how customers use our products/Services and to develop them and grow our business) |
To administer and protect the WiFi Services including troubleshooting, data analysis and system testing |
Identity Contact Device |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) |
To deliver content and advertisements to you To make recommendations to you about goods or services which may interest you To measure and analyse the effectiveness of the advertising we serve you To monitor trends so we can improve the WiFi Services |
Identity Contact Device Content Profile Usage Marketing and Communications Location |
Consent Necessary for our legitimate interests (to develop our products/Services and grow our business) |
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table “Purposes for which we will use your personal data”:
We do not transfer your personal data outside the region in which you are located (e.g. Europe, APAC or Americas).
All information you provide to us is stored on our secure servers.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request by contacting us.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the Services for a period of 13 months then we will treat the account as expired and your personal data may be deleted.
Under certain circumstances you have the following rights under data protection laws in relation to your personal data.
You have the right to:
You also have the right to ask us not to continue to process your personal data for marketing purposes.
You can exercise any of these rights at any time by contacting us at the above address.
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.